Warranty Commitment:
Honest customers can refund any dissatisfaction within 10 days after purchasing the product and get a 100% full refund.
Letter when customers use our products, any quality problems, our company will seriously accept, to ensure customer satisfaction. And as long as customers are willing, our company will implement on-site after-sales service.
After receiving customer service requirements, our company will implement after-sales service to customers in the city within 24 hours and after-sales service to customers outside the city within 72 hours.
Scope of Services:
1. Within ten days from the date of sale of our products (subject to the time of sales bills), if there is any problem of improper use, we can choose to replace and return the products.
2. Our company provides life-long maintenance. After purchasing more than three years of warranty period (subject to the time of sales bill), if there is any hindrance to the use, we can apply for maintenance to the local specialty store or to the company's after-sales service department. After providing services, the company only charges a certain cost.
Non-warranty coverage:
Failure or damage under the following conditions is not covered by the warranty. Please choose paid maintenance service.
1. specialty stores for special treatment, local products with certain quality defects.
2. Channel Product Sharing The products sold or the additional products (active products) of non-our products are guaranteed by the manufacturer of the product.
3. Unable to provide our "Product Certificate", "Sales Notes" and "Warranty Card"
4. The product category, model and sales date specified in the Product Certificate, Sales Note and Warranty Card are inconsistent with the actual product.
5. Damage caused by improper use.
6. Damage caused by force majeure such as natural disasters (such as earthquakes, floods, fires).
